Note: Other Countries that are not mentioned above takes longer delivery time (within 40-60 days)
If your order did not arrive in the estimated delivery time, please contact our support team at firstname.lastname@example.org
Most of our products are free shipping. Some of our products required a small amount of shipping fee for the first product + lesser amount additional shipping fee for additional items included in one order.
If your order hasn’t arrived in the estimated delivery time, please contact us at: email@example.com or chat with us on our facebook page(https://www.facebook.com/ClarityDeal/) and our team will be happy to assist you.
We always do our best to make sure that all of our items are available. If in case an item isn’t available, please allow us for some days to have our factory produce another stock. You can always email us at firstname.lastname@example.org to let us know if you have any specific items you wish to see on our store.
For any help to updating your order, you can contact us at: email@example.com or chat with us on our facebook page(https://www.facebook.com/ClarityDeal/) and our team will be happy to assist you.
After an order has been placed, it's immediately sent to one of our fulfillment centers where we will ship your items within 2-4 business days.
Please note: Due to the popularity of certain items in our catalog, processing times may take longer than the estimates.
If you want to cancel your order, please contact us immediately through our facebook chat (https://www.facebook.com/ClarityDeal/). If the item has already been shipped before the cancel, unfortunately we won’t accept the cancellation.
Please allow for a few days for the courier to update your tracking information. Incase tracking info is still not showing anything within 48 hours, you can contact us at firstname.lastname@example.org or chat with us on our facebook page(https://www.facebook.com/ClarityDeal/).
Because some of our items are on another warehouse, shipping will be done separately. But rest assured that all of the items you ordered will arrive. In case items still did not arrive after the estimate delivery date, you can contact us at email@example.com or chat with us on our facebook page(https://www.facebook.com/ClarityDeal/).
This is because our item is in USD thus our system will automatically calculate the conversion to your country.
There are times that the courier can’t deliver your item to your doorstep due to several reasons. If this happens, please contact your local post office immediately to pickup your item.
First of all, if this happens we truly apologize for the inconvenience caused. You can immediately contact us thru facebook chat (https://www.facebook.com/ClarityDeal/) so we can accommodate you immediately and we will ship you another one.
Note: This only applies if we have mistakenly sent the wrong item. If it’s a customer mistake, we take it as buyers responsibility.
Yes ofcourse. As long as we haven’t shipped your item out yet. Please contact us immediately thru facebook message so we can accommodate you as soon as possible (https://www.facebook.com/ClarityDeal/).
Yes ofcourse! We will immediately send you a refund. Please contact us immediately thru facebook message so we can accommodate you as soon as possible (https://www.facebook.com/ClarityDeal/).
If we have mistakenly sent you a wrong size, we will pay for the shipback and will ship you the correct size immediately. However if we did not sent the wrong size, you may need to shipback the shoes on your own expense and we will send you a new size as requested.
Note: All our shoes has a size chart on every product page. Please make sure to check on it before ordering to make sure you get the correct size for you.
If we mistakenly sent you the correct Color, we will immediately send you the correct one and we will be paying for the item ship-back for you to send the item back to us. But if we sent you the correct color, we take it as buyers responsibility thus we won’t send another one unless you ship us back the item on your own expense.
The tax is already included in the price.
We accept all major Credit/Debit cards. You may also pay for your order with your PayPal account or Amazon Payments account.